Important Message from the Chairman of our Patient Participation Group (PPG)

Posted by: melanied1 - Posted on:

We have an excellent surgery in Great Staughton and the PPG is very active on behalf of patients to ensure a vibrant and constructive dialogue with surgery staff. Of course there are issues which are difficult – the 8am scramble, the 3 week wait for non-urgent appointments but these are national problems and way beyond the PPG’s pay grade to solve.

There is one running sore however that we can do something about: no-shows for appointments.

Here are the DNA (Did Not Attend) figures January – June 2025

Month  AppointmentsNo of DNAs 
January330036520
February264521308
March276736488
April270039518
May 2698 25 465
June287831 521 
Total169881882820  

2820 minutes represents an awful lot of appointments which could have gone to other patients.

Please ensure you advise the surgery if you are unable to make your appointment.

Many thanks.

Anthony Withers

Chairman, Patient Participation Group